سياسة الاستبدال والاسترجاع ♡︎

• Due to the store's field in tailoring abayas according to the size and customer's request (no exchange or return for the item) as explained in the third chapter of consumer protection (products made according to the consumer's request or according to specifications set by the customer are exempt from the merchant's exchange or return). • Exchange and modification are only possible if there is a mistake in the size or a manufacturing defect within 24 hours of receiving the order. • The tailoring period is from 7 to 14 working days, with shipping during regular days, and the duration varies during seasons. • Also, if the economical shipping option (pick up from the branch) is chosen and the customer has not received the item and it is returned to the merchant, the customer has no right to cancel the order, and the customer must pay the cost of a new shipping bill for shipping again.